customers

Cord Cutting Accelerates as Pay TV Loses 1 Million Customers in Largest-Ever Quarterly Loss
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Cable and satellite TV providers lost about 1.1 million subscribers during the July to September period, the largest quarterly loss ever — and the first time the industry lost more than 1 million subscribers in a quarter, according to media and telecommunications research firm MoffettNathanson. From a report: After Dish Network reported its third-quarter earnings […]

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Cloudflare Launches a Low-Cost Domain Registrar, Which Will Also Offer Free Privacy To Customers
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Cloudflare, which is celebrating its eighth birthday has announced yet another service: an at-cost domain registrar. From a report: While Cloudflare had already been handling domain registration through the company’s Enterprise Registrar service, that service was intended for some of Cloudflare’s high-end customers who wanted extra levels of security for their domain names. The new […]

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Vizio May Soon Inform Customers When Its Smart TVs Are Spying On Them
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Vizio is reportedly working on a way to let TV owners know when it spies on their viewing habits. According to The Verge, the company is developing a “notice program with direct notification to the class through Vizio Smart TV displays.” The Hollywood Reporter first spotted the news. From the report: The news popped up […]

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MoviePass limits customers to just six movie options per day
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MoviePass is changing its service yet again and for the foreseeable future, it will significantly limit which films its customers can see on any given day, Business Insider reports. In a letter to its users, which the company began sending out today,…

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Companies Must Let Customers Cancel Subscriptions Online, California Law Says
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A California law that went into effect July 1 is aimed at making it easier for customers to cancel their subscriptions online. From a report: The law states that customers who accept an automatic renewal or continuous service offer online must be able to cancel the service online. That could include a pre-written “termination email” […]

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Comcast is now selling mesh WiFi 'pods' to its internet customers
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It's been about a year since Comcast started revamping its Xfinity home internet services under the xFi brand. As part of the changes the company has been making, it started testing a simple way to build an in-home mesh network. After partnering with…

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Verizon reportedly capping DSL data usage for some customers     – CNET
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Only customers in certain parts of New York and New Jersey are seeing the data limits, according to a consumer group.

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Phone maker settles charges it let partner collect customers’ text messages
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Enlarge (credit: BLU) Phone maker BLU is settling charges that it allowed a China-based partner to collect a mountain of customers’ personal data—including full content of text messages, real-time locations, telephone numbers, contacts, and installed apps—despite promises it would keep such details private. Under a settlement with the US Federal Trade Commission announced Monday, BLU […]

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San Francisco to scooter startups: Your customers are terrible
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Enlarge / Bird and Lime scooters sit parked in front of a building on April 17, 2018 in San Francisco. (credit: Justin Sullivan / Getty Images) The City Attorney of San Francisco has now sent three cease-and-desist letters to three electric-scooter venture-backed startups that are operating in the famed city-by-the-bay. In recent weeks, San Francisco […]

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