customers

Charter will spend less on cable network in 2019 but charge customers more
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Enlarge / A Charter Spectrum vehicle. (credit: Charter) Charter Communications will spend nearly $2 billion less on capital improvements to its Spectrum cable network and services this year, despite raising TV and broadband prices—and despite Ajit Pai’s claims that repealing net neutrality rules would boost capital investment. “We currently expect capital expenditures, excluding capital expenditures […]

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CenturyLink customers get belated coal in their stockings with hours-long nationwide outage     – CNET
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The problem’s been going on since 4 a.m. ET, according to DownDetector.

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Amazon Prime customers bought 2 billion items on one-day delivery in 2018     – CNET
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Internet retailer reveals most popular items among Prime subscribers.

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Cord Cutting Accelerates as Pay TV Loses 1 Million Customers in Largest-Ever Quarterly Loss
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Cable and satellite TV providers lost about 1.1 million subscribers during the July to September period, the largest quarterly loss ever — and the first time the industry lost more than 1 million subscribers in a quarter, according to media and telecommunications research firm MoffettNathanson. From a report: After Dish Network reported its third-quarter earnings […]

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Cloudflare Launches a Low-Cost Domain Registrar, Which Will Also Offer Free Privacy To Customers
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Cloudflare, which is celebrating its eighth birthday has announced yet another service: an at-cost domain registrar. From a report: While Cloudflare had already been handling domain registration through the company’s Enterprise Registrar service, that service was intended for some of Cloudflare’s high-end customers who wanted extra levels of security for their domain names. The new […]

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Vizio May Soon Inform Customers When Its Smart TVs Are Spying On Them
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Vizio is reportedly working on a way to let TV owners know when it spies on their viewing habits. According to The Verge, the company is developing a “notice program with direct notification to the class through Vizio Smart TV displays.” The Hollywood Reporter first spotted the news. From the report: The news popped up […]

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MoviePass limits customers to just six movie options per day
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MoviePass is changing its service yet again and for the foreseeable future, it will significantly limit which films its customers can see on any given day, Business Insider reports. In a letter to its users, which the company began sending out today,…

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Companies Must Let Customers Cancel Subscriptions Online, California Law Says
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A California law that went into effect July 1 is aimed at making it easier for customers to cancel their subscriptions online. From a report: The law states that customers who accept an automatic renewal or continuous service offer online must be able to cancel the service online. That could include a pre-written “termination email” […]

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Comcast is now selling mesh WiFi 'pods' to its internet customers
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It's been about a year since Comcast started revamping its Xfinity home internet services under the xFi brand. As part of the changes the company has been making, it started testing a simple way to build an in-home mesh network. After partnering with…

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