Technology and Social Media

Sprinklr launches major push into customer experience
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 Sprinklr, the unicorn startup with a valuation of $1.8 billion, announced a major update today, which shifts the company’s focus from a pure social signals platform to customer experience management. While it still uses social as a central processing point, the idea is to bring a typical set of marketing tasks under a single umbrella they are […]

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RIP, Twitter Egg. It Was Good Knowing You, However Anonymously
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With the social-media platform killing off its infamous avatar, we pay our respects to the departed. The post RIP, Twitter Egg. It Was Good Knowing You, However Anonymously appeared first on WIRED.

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Donald Trump has a new iPhone, says social media director     – CNET
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Commentary: The president, who once wanted Apple to be boycotted, now apparently has relented, according to his social media director.

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Gab CEO Andrew Torba Is Mad Online
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Today the mobile version of Gab.ai—the invite-only free(ish) speech social network that has become the de facto home for many of the alt-right ecelebrities banned from Twitter—was not approved for placement on Apple’s App Store. CEO Andrew Torba isn’t taking it well. Read more…

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Marine Corps updates social media guidance to address online misconduct
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 As its revenge porn scandal continues to unfurl, the Marine Corps took steps this week to bolster its standards for online behavior. Following a hearing before the Senate Armed Services Committee, Marine Commandant Gen. Robert Neller signed off on a set of guidelines that expand the definition of sexual harassment to include online activity. Just like […]

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'Gardens' of the Galaxy joke blooms on social media     – CNET
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Well, the superhero squad does have a baby tree, so maybe the new nickname is pretty accurate.

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It’s Time for Facebook to Deal With the Grimy History of Revenge Porn
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After the Marines United scandal, the social-media behemoth has to make some decisions. The post It’s Time for Facebook to Deal With the Grimy History of Revenge Porn appeared first on WIRED.

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​Facebook bans use of its data for surveillance tools     – CNET
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Social network updates its developers’ instructions to explicitly prohibit use of its data for tools police use to track protesters.

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Done with Uber? Here are some alternatives
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 I have to admit I’m pretty reliant on Uber. With a sub par public transportation system, the ridesharing app makes it significantly easier to find my way around San Francisco. Apart from the occasional delay or aggressive driver, the service has been pretty dependable overall. But like many users, as evidenced by the “delete Uber” social media campaign,… […]

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